한국생산성학회

The purpose of this study is to verfity the relationship between organizational commitment(OC) and organizational effectiveness and the moderating effect of CSR. CSR refers an organization’s social responsibilities toward internal and external stakeholders. Existing studeis have developed through the concepts and definitiosns of CSR, discussion of CSR’s equivalence, and the effectiveness of CSRs. However, studies on how CSR plays a role in the relationship between OC and organizational effectiveness are rare. The data of this study are collected from two sources of data set. OC and organizational effectiveness were collected through HCCP, and the CSR was collected via KEJI. A total of 191 companies and 1,061 employees were included in the sample through two data sets. Research shows that OC has a positive effect on all three organizational effectiveness variables: human resource competitiveness, internal process competitiveness, and customer responsiveness competitiveness. This results of study can be interpreted as having a positive impact on the organizational effectiveness because the higher OC, the higher tendency to regard the organizational success as their own. In addition, the CSR was found to enhance the relationship between OC and customer response competitiveness. On the other hand, the CSR showed no significant effects in the relationships between OC and human resource competitiveness, and OC and internal process competitiveness. Based on the results of this study, theoretical and practical implications are discussed.